Privacy Policy Statement for Crush Research

This Privacy Policy explains how Crush Research (referred to as “we,” “us,” or “our”), whose website address is https://crushresearch.com, collects, uses, protects, and discloses the personal information of our customers and website visitors (referred to as “you”). Our primary goal is to provide research materials, and we treat your privacy with the seriousness required for a scientific community.

1. Information We Collect

We collect personal information necessary to process your orders, maintain our business records, and comply with all applicable laws governing the sale of research materials. This includes data collected directly from you and data collected automatically through website usage.

Data Collected Directly:

  • Identity and Contact Data: Your name, shipping address, billing address, email address, phone number, and institutional affiliation (if applicable).

  • Transaction Data: Details about payments to and from you, and other specifics of products and services you have purchased from us (e.g., product name, quantity, purchase date).

  • Compliance Data: Information confirming your status as a research entity or qualified researcher. This may include documentation, licenses, or agreements verifying that you will use our products for laboratory research only.

Data Collected Through Website Interactions:

  • Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a hash) may be provided to the Gravatar service.

  • Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included, as visitors to the website can download and extract any location data from images on the website.

  • Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system, and other technology on the devices you use to access this website.

2. Cookies

We use cookies to improve your experience on our website:

  • Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you don’t have to fill in your details again. These cookies last for one year.

  • Login Cookies: If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out, the login cookies will be removed.

  • Article/Editing Cookies: If you edit or publish an article, an additional cookie is saved in your browser. It includes no personal data and simply indicates the post ID of the article you just edited, expiring after 1 day.

3. How We Use and Share Your Information

How We Use Your Information

We use your personal data only for lawful and necessary business purposes, including:

  • Processing and Fulfilling Orders: To confirm your order, process your payment, and deliver the products to your specified research or business address.

  • Legal and Regulatory Compliance: To maintain records demonstrating that we sell research-use-only materials exclusively to qualified individuals or institutions.

  • Customer Support: To respond to your inquiries, technical questions, and support requests.

  • Fraud and Spam Prevention: To detect and prevent fraudulent transactions and moderate comments using automated spam detection services.

How We Share Your Information

We do not sell, trade, or rent your personal information for marketing purposes. We share your data only when necessary:

  • Payment Processors: To securely process your payment and prevent fraud (e.g., passing your billing and shipping address to verify the transaction).

  • Shipping Carriers (FedEx): To facilitate delivery of your products (e.g., providing your name, address, and phone number to FedEx).

  • Gravatar Service: An anonymized hash from your email may be provided to the Gravatar service to check if you are a user. After comment approval, your profile picture is visible to the public in the context of your comment.

  • Legal Authorities: When legally obligated to disclose information to comply with a subpoena, court order, or governmental request.

4. Embedded Content from Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it:

  • Comments and Metadata: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

  • Registered User Data: For users who register on our website, we store the personal information they provide in their user profile. This information is retained for the duration of the account’s existence.

  • Administrative and Legal Data: We will retain transaction and identity data for as long as necessary to satisfy any legal, accounting, or security requirements.

6. Your Rights Over Your Data

If you have an account on this site or have left comments, you have the following rights:

  • Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

  • Rectification and Erasure: All registered users can see, edit, or delete their personal information at any time (except they cannot change their username). You can also request that we erase any personal data we hold about you.

  • Legal Exception: Please note that the right to erasure does not include any data we are obliged to keep for administrative, legal, or security purposes.

  • Password Resets: If you request a password reset, your IP address will be included in the reset email for security purposes.

Website administrators can also see and edit user profile information.

7. Data Security and Changes to the Policy

  • Security: We have implemented appropriate security measures to protect your personal data.

  • Changes to the Privacy Policy: We may update this policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.

Last Updated: 25 October 2025

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Crush Research Email: customerservice@crushresearch.com