Terms of Use Policy

Effective Date: October 23, 2025 Welcome to Crush Research Supply Company. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services. By accessing, ordering, or purchasing from Crush Research (“we,” “our,” “us”), you agree to be legally bound by these Terms. If you do not agree to these Terms, you may not use or purchase our services or products.

Eligibility

Our products are sold exclusively to qualified professionals, institutions, and entities engaged in lawful laboratory research.

You must be at least 18 years old and have the legal capacity to enter into binding contracts. By placing an order, you confirm you meet these criteria.

Research Use Only

All products offered by Crush Research Inc are intended strictly for laboratory research purposes only.

  • Products are not for human or veterinary use, medical application, diagnostic purposes, or recreational use.

  • Under no circumstances should products be used as drugs, food additives, cosmetics, or household chemicals.

  • Crush Research Inc does not endorse, recommend, or facilitate the use of its products in a manner that deviates from strict laboratory research use.

Prohibited Uses

You agree not to use our products for any of the following:

  • As active pharmaceutical ingredients (APIs) in drug manufacturing.

  • For administration to humans or animals.

  • For the development, testing, or production of controlled or illegal substances.

  • In violation of any local, state, federal, or international laws or regulations.

Crush Research Inc reserves the right to refuse or terminate sales to any customer suspected of violating these Terms or any applicable law.

Regulatory Compliance

Crush Research Inc does not represent or warrant that its products are approved by the U.S. Food and Drug Administration (FDA) or any other regulatory authority.

  • Statements regarding our products have not been evaluated by the FDA.

  • Products are not intended to diagnose, treat, cure, or prevent any disease.

Ordering, Payment, and Chargeback Policy

  1. Certification: By placing an order, you certify that you are authorized to purchase research-use-only products and that you have reviewed and verified your order before submission.

  2. Pricing: Prices are subject to change without notice. We are not responsible for typographical or pricing errors. The total order price will include the mandatory shipping insurance fee.

  3. Payment and Security: All payments must be made using a valid payment method. We use PCI-compliant third-party processors to handle and secure your payment details. We do not store full credit card numbers on our servers.

  4. Chargeback Compliance: In the event of an approved refund, the funds will be credited only to the original payment method used for the purchase. This is a strict requirement for credit card processing compliance. Initiating a baseless or fraudulent chargeback may result in the suspension of your account and future purchasing privileges.

  5. Returns and Refunds: All sales are final. Refunds or returns may be granted only at our sole discretion, pursuant to the explicit terms set forth in our separate Returns and Refund Policy.

Shipping & Risk of Loss

Products are shipped in compliance with applicable regulations.

  • Shipping Insurance Requirement: Shipping insurance is mandatory for all orders and is non-negotiable, with the fee being calculated at checkout. This fee covers the cost of loss or damage to your order while in transit with the carrier.

  • Risk of Loss: Risk of loss, damage, or delay transfers to the buyer once the order is delivered to the shipping carrier. The mandatory shipping insurance acts as the buyer’s recourse for such loss.

  • Compliance: The buyer is responsible for understanding and complying with all import/export regulations, tariffs, duties, and local laws in their jurisdiction. Crush Research Inc will not provide refunds for products seized or delayed by international customs.

Certificates of Analysis (COAs) & Batch Tracking

Every batch is tested, and results are provided in the form of a Certificate of Analysis (COA).

  • Products are assigned unique batch numbers for full traceability.

  • Crush Research makes no guarantee that COA results are sufficient for regulatory or clinical submissions, as these are provided for research verification purposes only.

Limitation of Liability

To the fullest extent permitted by law:

  • Crush Research Inc and its affiliates, owners, or employees shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or misuse of our products.

  • Buyer assumes full responsibility for the safe handling, storage, and use of products, including all necessary hazard determinations, regulatory training, and personal protective equipment.

  • Crush Research’s maximum liability for any claim shall not exceed the purchase price of the products in question.

Indemnification

You agree to indemnify, defend, and hold harmless Crush Research Inc, its owners, employees, and affiliates from and against any claims, damages, losses, liabilities, or expenses (including reasonable legal fees) arising from:

  • Your misuse of products.

  • Your violation of these Terms.

  • Your violation of applicable laws or regulations.

Intellectual Property

All website content, product descriptions, logos, trademarks, and materials are the intellectual property of Crush Research Inc. You may not copy, reproduce, distribute, or exploit our intellectual property without prior written consent.

Disclaimer of Warranties

All products are provided “AS IS” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. Crush Research does not guarantee results, outcomes, or suitability of its products for any specific research application.

Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts of Los Angeles, California.

Modifications to Terms

Crush Research Inc reserves the right to update or modify these Terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised Terms.

Contact Information

For questions regarding these Terms, contact us at:

Crush Research Email: CustomerService@CrushResearch.com Website: https://crushresearch.com